Hospitality / Restaurant Manager

Lead Qualification + Booking

Qualify Special Requests and Book the Right Experience

AI gathers party size, occasion, and preferences, books appropriately, and confirms by email.

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Works with Google Calendar & GmailNo long-term contract on trialSet up in minutes

Sample Call

Hear how Otofi handles a lead qualification + booking call

Speak into your mic and hear the agent handle a real lead qualification + booking call.

Demo

Hear an agent in action

Click the button and listen. An Otofi agent handles a real call from start to finish.

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Ready

Transcript

AvaHi, thanks for calling. How can I help you today?
CallerI'd like to book an appointment for next week.
AvaSure, let me check what's available for you…

← Press play to hear the real thing

The Problem

The lead qualification + booking challenge every hospitality / restaurant manager faces

These aren't edge cases - they happen every week, and each one costs you business.

Special requests and large party calls take too long to handle

Incomplete information causes problems during the actual visit

Inconsistent handling of special occasions across staff

Follow-up details and guest preferences get lost

How It Works

How Otofi handles lead qualification + booking

One AI voice agent. Connects to your Google Calendar and email. Turns every conversation into a confirmed booking, automatically.

1

Answer the call

The AI answers every inbound call with natural, conversational speech.

2

Check real-time availability

It reads your connected Google Calendar and finds open slots instantly.

3

Book the appointment

The slot is written directly into the correct calendar entry - no manual entry needed.

4

Send confirmation email

A professional confirmation email is sent automatically on behalf of your business.

What You Gain

What hospitality / restaurant managers gain with Otofi

Consistent capture of key details

Every reservation call captures party size, occasion, dietary needs, and preferences.

Right table and experience matched

The AI routes bookings to the correct section, time slot, or experience type.

Full context emailed to the team

Guest details and special requests are included in the confirmation and shared with staff.

Higher guest satisfaction

Better intake means fewer surprises on the night and better overall guest experience.

Platform Capabilities

Everything the Otofi AI voice agent can do

One platform handles inbound answering, outbound calling, calendar booking, and email confirmation - no integrations needed beyond Google Workspace.

Inbound call answeringAnswers every call 24/7 with natural conversation.
Outbound callingPlaces follow-up or reactivation calls on your behalf.
Google Calendar integrationReads live availability and writes appointments in real time.
Email on your behalfSends professional confirmation emails automatically.
Appointment bookingTurns conversations into confirmed calendar events without human intervention.
Lead scoring & summariesAI scores every call and summarises outcomes for your team.

Integrations

Connects to your restaurants & hospitality software

Reads live availability and writes bookings, notes, and outcomes directly into your tools -- during the call.

Native integrationsDirect API
OpenTable
Resy
SevenRooms
Tock
Yelp Guest Manager
Tripleseat (events)
Via Zapier5,000+ apps
Toast
Square
Slack
Zapier

Reservation integrations read real-time availability and write bookings directly. Tripleseat integration routes private event inquiries to your events pipeline automatically.

FAQ

Frequently asked questions

An AI voice agent answers inbound calls and can place outbound calls using natural conversation. It integrates with your calendar and email so every conversation can become a booked appointment with an automatic confirmation - around the clock.
Yes. The agent reads real-time availability and writes the appointment into the correct calendar slot during the call.
Yes. The AI operates 24/7. Callers who reach you outside business hours are handled, scheduled, and sent a confirmation - no staff required.
Yes. Once an appointment is booked, the agent sends a professional confirmation email on your behalf, which helps reduce no-shows.
Yes. A free trial is available with no long-term contract. Connect Google Calendar and be live in minutes.
Otofi voice agents are highly natural and conversational. You control the voice, tone, and conversation style.

Ready to solve lead qualification + booking?

Start free today. Connect Google Calendar and be live in minutes - no long-term contract.

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