Healthcare Practice Manager

Outbound Follow-up / Reactivation

Reactivate Past Patients with Personalized Outbound Calls

AI calls previous patients, offers available slots on your Google Calendar, and emails confirmations automatically.

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Works with Google Calendar & GmailNo long-term contract on trialSet up in minutes

Sample Call

Hear how Otofi handles a outbound follow-up / reactivation call

Speak into your mic and hear the agent handle a real outbound follow-up / reactivation call.

Demo

Hear an agent in action

Click the button and listen. An Otofi agent handles a real call from start to finish.

No mic needed. No account required.
Ready

Transcript

AvaHi, thanks for calling. How can I help you today?
CallerI'd like to book an appointment for next week.
AvaSure, let me check what's available for you…

← Press play to hear the real thing

The Problem

The outbound follow-up / reactivation challenge every healthcare practice manager faces

These aren't edge cases - they happen every week, and each one costs you business.

Past patients drift away and never rebook

Manual reactivation campaigns are too time-consuming

You have empty slots that could be filled

No systematic way to win patients back

How It Works

How Otofi handles outbound follow-up / reactivation

One AI voice agent. Connects to your Google Calendar and email. Turns every conversation into a confirmed booking, automatically.

1

Answer the call

The AI answers every inbound call with natural, conversational speech.

2

Check real-time availability

It reads your connected Google Calendar and finds open slots instantly.

3

Book the appointment

The slot is written directly into the correct calendar entry - no manual entry needed.

4

Send confirmation email

A professional confirmation email is sent automatically on behalf of your business.

What You Gain

What healthcare practice managers gain with Otofi

Proactive filling of open capacity

The AI identifies and calls lapsed patients to fill open slots before they go to waste.

Personalized outreach at scale

Each call is conversational and tailored - not a robocall blast.

Automatic booking + email confirmation

Patients who agree to come in are booked and confirmed without any staff involvement.

Higher overall utilization

Fewer empty slots each day means more revenue without adding new patients.

Platform Capabilities

Everything the Otofi AI voice agent can do

One platform handles inbound answering, outbound calling, calendar booking, and email confirmation - no integrations needed beyond Google Workspace.

Inbound call answeringAnswers every call 24/7 with natural conversation.
Outbound callingPlaces follow-up or reactivation calls on your behalf.
Google Calendar integrationReads live availability and writes appointments in real time.
Email on your behalfSends professional confirmation emails automatically.
Appointment bookingTurns conversations into confirmed calendar events without human intervention.
Lead scoring & summariesAI scores every call and summarises outcomes for your team.

Integrations

Connects to your medical practices software

Reads live availability and writes bookings, notes, and outcomes directly into your tools -- during the call.

Native integrationsDirect API
athenahealth
eClinicalWorks
NextGen Healthcare
DrChrono
Kareo / Tebra
Via Zapier5,000+ apps
Google Calendar
Outlook Calendar
Zapier

Native EHR integrations read live provider schedules and write appointments and refill requests directly, no double entry. Confirm which integrations are native vs. Zapier-based for your specific EHR version at setup.

FAQ

Frequently asked questions

An AI voice agent answers inbound calls and can place outbound calls using natural conversation. It integrates with your calendar and email so every conversation can become a booked appointment with an automatic confirmation - around the clock.
Yes. The agent reads real-time availability and writes the appointment into the correct calendar slot during the call.
Yes. The AI operates 24/7. Callers who reach you outside business hours are handled, scheduled, and sent a confirmation - no staff required.
Yes. Once an appointment is booked, the agent sends a professional confirmation email on your behalf, which helps reduce no-shows.
Yes. A free trial is available with no long-term contract. Connect Google Calendar and be live in minutes.
Otofi voice agents are highly natural and conversational. You control the voice, tone, and conversation style.

Ready to solve outbound follow-up / reactivation?

Start free today. Connect Google Calendar and be live in minutes - no long-term contract.

Start Free Trial Book a Demo